Shipping

CURRENT SHIPPING STATUS (2024-12-09)
Due to an overwhelming number of pre-orders, we are still in the process of shipping Roguecraft Amiga pre-orders. Your continued patience is appreciated!

Order Fulfilment
Unless otherwise indicated, all of our games and merchandise are typically in stock and ready to ship, but please allow up to 28 days for us to prepare your order. You will receive an email notification from the store as soon as your order has been dispatched. 

Digital Editions
Digital goods are handled separately from physical goods. Within 72 hours of your order you will receive an email containing a download key for itch.io, which allows you to access your purchase at any time and receive notifications whenever the digital product is updated.

Postal Rates
All postal rates are calculated according to the amount of items you place in your shopping cart. In most cases, the shipping fee is a flat rate, with an additional fee for each additional item in your cart.

Overseas Orders
All orders outside of the UK are dispatched using INTERNATIONAL TRACKED delivery, and take approximately 3-5 days (EU countries) and approximately 7-10 days (rest of world).

Payment Methods
The Thalamus Digital store accepts payment via PayPal and credit/debit card payments via Stripe.

Damages & Returns
In the unfortunate event that your goods arrive damaged, please contact us within seven (7) days in order for us to submit a claim to the Royal Mail and organise a replacement. In the unlikely event that you receive the wrong item, or find that items are missing from your order, please contact us within fourteen (14) days so that we can rectify the issue.

Last update: 2024/11/07